Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgetz Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetzspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is excellent! Took a month and a week to arrive in Qatar but it's worh it!
Excellent service, the product is amazing, thank you very much 100% recommended
Received quickly, item well packaged. No defect and no smell. Several modes available that work perfectly. I don't regret it!
Fast shipping to Poland. Super. Recommend
Mat at first glance is good! I ordered from Russia, the parcel for about a week lay in Moscow in the warehouse I understood! Very long delivery, on time did not fit! To the Voronezh region about 3 weeks drove
Good mat
Perfect, arrived in 4 days, 100% recommended
good product, thanks!
Perfect delivered in 3 days!
Good mat, corresponds to the description
Very pleasant illumination, at night in general fire. To the touch the material is pleasant, soft. The mouse slides without difficulty. Came quickly, just 15 days before Domodedovo.
Perfect mat, I do not know why so many reviews about the mint mat and bad smelling. But I did not come mint and smell normal. Everything works. Seller recommend.
Fast delivery!!!
It came to Me very fast, happy with my product, it works properly
5✨Works perfectly!
The order was issued on 15.10.2020, 21.10 was received Good quality mat. Bottom rubberized. In the photo that can fit on it.
The carpet came to the Moscow region for 2 weeks. Clean, everything works, fortunately because the box in which he was, like, survived the war. The material is pleasant to the touch, the foreign smell of rubber was weak and weathered overnight. You get what you see. The carpet and the 2 diodes that use the Tube disperse around the edges. The further from the block, the weaker the brightness, it is worth considering. And so, nice light, several modes, especially at night, in a dark room. In the kit there was a black cord in the USB input, not very long, but not short. I advise the store and the goods.
Very good product, I recommend. Very big and comfortable. The material on the bottom is non-slip.
Very fast shipping, nice quality, nice prices. I can recommend this store!
The gaming mouse pad works all so as described. The packaging has during delivery however very suffered. Here might be a little to be alleviated.
Came quickly, the quality is satisfied. The mat smells nothing. For its price is an ideal option.
Everything is fine, the packaging of course very crumpled came, but the mat is intact
Good product, same as description, I delay a little but worth the wait
Excellent product. He arrived in 13 days in Chile, very fast. Recommended 100%. The light change effect is smooth and fluid. Very good quality.
A week to get home, it works to perfection, the usb cable a little short. I show you photos
Very pretty is good quality and the colors look great, very easy to set the modes you have of light, I put my old mat above because I like it but I could use this one without a problem, the mouse goes very well above it, The truth that for the price I was hoping for something but it's 10, almost as good as any RGB mat of any known brand
perfect! everything is woking as it should, the on board made modes are not the best, but overall its good! and also very fast shipment!
COOL!!! It completes my Home Soundstudio is colorsphere. Awesome
Excellent quality and have a good lighting, confess is very large and for this reason the LEDs with the greater distance is slightly weaker, but nothing so remarkable
I ordered from Russia, 900x400, everything works, well packed, the order came in a week, very satisfied, thank you for the quality product and recommend to buyers)
Excelente producto de la mejor calidad, acorde a lo descrito y material resistente, el rgb excelente. Envio super rápido a Colombia.
Big like all around
I love it looks spectacular and the material quality is very good I recommend it 100%
2/3 days shipping to Spain! I love the mat, it's great. It can be plugged into both the pc and the power outlet. Many RGB color options.
I love it and the lights you can choose anyone and switch to a mode where they go changing alone is super có mode and very good to touch
It came to St. Petersburg in less than two weeks, in quality and size everything is fine
The goods are very satisfied, quickly sent and delivered. All as in the photo, the material is very pleasant. looks super! Recommend
For their money an excellent carpet, the material is good, even lighting as expected a little not uniform, but it's not scary, in the dark it looks super
It arrived in perfect condition, the fabric is quite tough and the embroidery excellent.
Delivery 3 days-from Moscow to Peter. He brought home a courier. The mat corresponds to the description, the colors of the backlight are bright. The real dimensions are моего-405х895х4mm. I read in the reviews that, like, the further from the remote, the more the brightness of the glow falls-yes, but it falls slightly.
I ordered 02.09.2020, came 22.09.2020. Murmansk region. Mat ahuenny
The mat is just a gun, it shines brightly even in the afternoon. There are several lighting modes. The only opposite end from the block is slightly lighter, but it is almost not noticeable. Excellent quality for such a price. On the table does not slip, it is convenient to work. The wire is long, so you can connect not only to the computer, but also to the outlet. I came slightly pompous, but under the books I straightened up. To everyone is quite, I strongly recommend.
All right. Very fast shipping and good quality product. Fits the description perfectly.
The package arrived quite damaged but was all in order .. good Led!
Top carpet, Pts pleasant coating, backlight with memory, really liked. I advise you to take over.
The product corresponds entirely to the description
Excellent product but took coming but may have been the problem that we pass the covid 19
It came in a week, I like the rug, it smells a little but it's not scary, it's ventilated.
Cool mat!) although the mouse normally earned, apparently the coating is good. Glows, changes colors. I like it! Keyboard Meas mouse fit!) I recommend, all quality! Now I have a light. Mouse and keyboard, and Mat!
Got to Ivanovo 37 region a little more than two weeks, ordered from Moscow, brought a courier, the mat is pleasant to the touch, one side is fabric, the other is rubberized, there are several backlight modes, I'm happy with the thing, I recommend.
la verdad es que es un producto que se ve y se siente de buena calidad, por lo que estoy muy feliz con esta compra, tiene varios patrones de iluminación y no se demoro tanto en llegar a chile, un buen producto y buen vendedor.
Estoy encantado!❤ muy buen servicio, el vendedor muy agradable y el envio fué bastante rapido, aunque hubo un atraso por la contingencia de hoy en dia, pero no tengo ninguna queja, todo excelente!!
Коврик приехал со складов России за 6 дней в Республику Татарстан г.Мамадыш.Коврик был в упаковке,внутри был провод(Usb-micro usb) и сам коврик+бумажка от магазина(благодарность за покупку.Подключил к выключенному ПК и сразу ковер включился(возможно нажатие кнопки на коврике),удобно скользит.
Очень качественный коврик, очень хорошо светит, всё работает отлично, все цвета переключаются без проблем вообще. Очень доволен и не пожалел что купил этот коврик
muy contento, buen tacto
Отличный коврик подсветка яркая ночью выглядит потрясно до Тольятти за пару дней ставим лайк
It arrived here in 23 days. Its very bright and I love it
Товар полностью соответствует описанию и очень хорошего качества. До города Нур-Султан дошла посылка меньше чем за 20 дней, продавец быстро все отправил за что отдельное спасибо! Посылка пришла помятой, но в общем все цело и без повреждений. Порадовало так же наличие запасного кабеля зарядки. Берите - не пожалеете!
ковер прилетел очень быстро, правда жизнь посылку потрепала, пакет надорваный и коробка помятая, благо коврик целый. по размеру почти как в описании, на ощупь не плохой, красивый. подсветка робит, распрямился по столу быстро. единственный минус пожалуй это запах сильный.. но опять же это изи дешмань ему простительно.
excelente material , muy buena iluminación, tiene las medidas exactas , excelente producto
Ótima qualidade e funções! Vou comprar outro um pouco menor!
За пять дней дошло, радует, что не скользит вообще
Very cool, to the Kursk region in 2 days came. Ordered from Russia, the colors are bright in the dark, and in the afternoon slightly dull. Quality at 5
The mat is excellent, it shines brightly even in the afternoon! At night General beauty, not much with waves, near the diode itself there is not critical, and so everything is okay, the backlight can be done a little dim and with everything bright). Zahal 27 07 20, came 04.08 20, in 8 days (from Rosia registered did). I wanted to attach the video, but alas only the photo can ...........
رائغ ورائع منتج جيد أنصحكم بالشراء هذا المنتوج إنه جيد جدا بدون خدوش أو معيبات المنتوج ةنررنلنىاؤر نىىنى و نىنةت ن ن ن م ن ت ن ا ت تىرل ا ت غ ل ت ت ت ت ت ن
Приятный, удобный, светится Доставка быстрая
Do not expect that it will break as in the picture. But there are options for highlighting they are norms except for a couple of pieces. In general, the main quality of the rug itself and it is good, and the backlight is like a pleasant bonus.
Illuminate correctly, it has a very nice touch. I expected it more robust but for now. It does some wrinkle but nothing alarming.
Shipping from Spain by Express mail. Pretty thick neoprene mat down rubber, low intensity led light but fulfills its task. I really liked it.
Пришло за неделю. запах не сильный. все работает.
Вполне хороший коврик за свою цену. Прям такой какой и хотела, много режимов, доставка с России быстрая, примерно неделю
Great products! Wish they didn’t come all bunched up through, flat packaging would be better!
The mat came quickly taking into account the paid delivery, the store wrote about it personally in the messages. The box is a little crumpled, but it does not play a role. To the touch the mat is pleasant, on the back side is a non-slip surface. With illumination, everything is fine, but it could be brighter) The goods of their money is worth, thank you
Very serious store. Refund made immediately after the opening of the dispute for non-delivery of equipment. Order made in the midst of the health crisis of the Covid19. I recommend the seller.
Nice mats. Thank you store!
Very like cool nice and most importantly looks very cool
Chic, large mat, the materials are good, and the backlight is just space))
The mat is super! quickly came. the backlight is bright.
Very good quality, non-slip. I arrive in no time. I recommend.
Good mousepad for the price, the LEDs are pretty bright which is good. Shipping took two months though.
Product description was accurate, everything corresponds.
Very high quality and beautiful rug, I recommend!
My beloved son. Arrived in time Very good I recommend. We can start it in a color in gradient colors
Came quickly, the quality of the fabric is excellent. The backlight in the afternoon is visible, but it does not matter, it glows everywhere evenly and brightly, the only negative, inside the backlight, some broken pixels, it's a little annoying, but in general the mat is worth its money.
The rug came in a month. Quality is good, glows bright, I recommend the store
A highly recommended purchase, the quality of the mat for the price it has is worth it. The measures correspond to those offered by the store, the shipment was fast. It comes in a sturdy box so it suffers nothing, when you remove it from the box you realize its quality, by the weight and touch you have. The lights just light up connecting it to the light. 5/5 stars
The cool mat, it was great for my big table. In principle, based on the size of the table and took. But it is worth noting that due to the size of the carpet, the angle of the farthest from power shines weaker. It's noticeable in the day. Not so much tonight.
The goods came in whole, after putting it on the table, he surprisingly took shape and did not have to straighten it, as you have to do it with some mats. Seven colors to choose from, multiple backlight modes (breathing, Morgane and so on.) You can change the brightness by double pressing the button. Especially pleased the memory of the mat, which remembers what color was turned on, and when you start the computer automatically enables the same color and mode that was when you turn off the computer. In general, the purchase is very satisfied, the store recommend.
I didn't receive instruction on how to set the colors, however, it only took about 2 min to figure out and I have it set to stay on a static red. Shipping was actually pretty quick (about 3 weeks) to the US.
The goods arrived at the destination quickly. Soft to the touch. The table does not slip. Took 4mm thick. It's all right. Later I can add the review.
just as good as the first on ei bought, there are only 2 colors that can change so you cannot have rainbow but you can do all the 2 colors with the 2 leds in the mouse pad