Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgetz Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetzspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality, fast delivery, product recieved perfectly packaged. I am very satisfied. The store is highly recommended. Thank you!
Шло очень долго, но пришол качественный и очень отличный микрофон!
Посылка шла Ну очень долго ,в основном качество хорошее , Рекомендую продавца!!!
Product in good condition, the product of the pandemic took a long time to arrive but was fully satisfied with the microphone.
It is as explained in the description. It comes perfectly packed. As for audio gravation, in principle, it is correct, what I need.
Very top, arrived in 15 days. Surprised!!! Working very well!! Super recommend
Works fine, beautiful design. I did not immediately understand how to work with him on Mac OS, it turned out, what you need in the adapter is also necessary to connect the headphones, otherwise does not see his computer. I put 5 stars
получили тоовар. позже дополню отзыв. посмотрим как работает!
It was more than a month, it works fine, even with a distance all the sounds are heard through the microphone
It took him 2 months to get here, but he looks great. Pending testing if it works. Recommended
Micro norms have not yet tried then I will add feedback
I like it. Plus a gift. Good sound. I advise everyone
Excellent product and arrived very fast I recommend the store
Great thing. The son is very pleased. Shipping fast. Recommend. Thank you very much store
It came very quickly, looks exactly like the picture. And also works well.
Came in a month and a half to the Altai edge quality good, plastic nice, included adapter for those who have only one connector and for headphones and for microphone
All came only protection from the wind ruined
Thanks store Good, the parcel reached very quickly in the current times
Very show Congratulations