Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgetz Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetzspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing product. Quick shipping and it works great. There was already a roll of thermal paper inside so in total you receive 7 rolls of paper. I'm looking forward to use it a lot!
Perfect as in the picture I have not tested it yet
J'adore
As in the image, it works very well, excellent product. Recommend store at 100%
Perfect! It works very well and came with everything in the photo
I love it is just as it comes out in the picture, very good quality doesn't feel cheap at all, the best thing is that there is no spending on ink or batteries as it is rechargeable. We are in pandemic and arriving in Chile took less than a month.
I arrive earlier than stipulated, nice I like its quality, according to the product.
For a better experience in printing, darken the image.
The order arrived in 55 days at my house in Ovalle, however, he spent a whole month in the post office of Chile La Serena. I can practically arrive in 25 days, but mail management is bad. Anyway the package was pretty damaged, but the printer had no damage at all, maybe having um padding more padding would be good, but as I say, everything comes in perfect condition, I already occupy it and it's totally lonque I expected, print well without any problems, It also came with a roll in addition to the 6 that brought the package you bought.
It's very beautiful! I was due to arrive between sep 7 and September 17 and arrive today September 26 but it was within the deadline. Second term is beautiful, I'm very happy coming very well wrapped and no problem
Produto excelente! Ótimo vendedor! O produto veio bem embalado e segue de acordo com as descrições! Demorou um pouco para chegar, mas entendo que foi devido a greve dos Correios do Brasil. AMEI
nickel je suis trop contente
Chegou muito rápido, com 38 dias! Já veio com um rolo de papel dentro da impressora! Eu amei, é muito fácil de usar, bem resistente e as impressões saem lindas ! amei amei amei ! Pra quem está em dúvida eu recomendo, supre todas as expectativas! Obrigada
Super bem embalado, entrega rápida: comprei dia 28/06 e chegou dia 11/08. Amei!
fast shipping, and the sound is amazingly good for this price! store also responded quickly to any questions.
Perfecto, hermoso producto, cumple 100% mis espectativas
Well packed wine, it is beautiful and it is according to the images. I had a lot of anxiety that it would come as it took to arrive 72 days or more almost 3 months. I'm super happy. Thank you salesman. It's very serious.
Our very cool! Loved have purchased and the store is great! Fast shipping! The printer yields much paper! Print quality is average, but I liked on all she does. The application is very good also, many options. It is very small, fits in your palm. Loved! She comes with a refill.
Arrived all so perfeitinho and everything is working perfectly. Always afraid of buy, then took courage and am super happy❤
Super very funny this purchase, perfect!