Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgetz Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetzspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
cool, but can do. without...
very nice packaging
Object conforms to the description. Excellent quality useful AirPods cleaning items. Shipment in 3 weeks. Recommended!
The goods came in a month, according to the description is the same.
The equipment came as ordered. All is well, only microfiber is not good. Immediately broke up
Haven’t tried it yet but it looks fine
Fast delivery, no damage, thanks)
An excellent set for chistics in a cute bag
I arrive everything in perfect condition and in a super short waiting time here in chile
Fast delivery, track tracked. everything corresponds to the photo and description. everyone is happy.
Came in a very nice package, the product is very helpful and it had cleaned my airpods and its case pretty quickly
A good set for cleaning headphones. I came quickly.
It's as I expected, A very complete kit and the same as in the picture and the best that has come to me in weeks.
Everything as described. Came with cute little bag
Has everything really happy!!
Delivery to St. Petersburg for about a month, took in the mail. In a gift put hair, but it did not spoil the general impression.
It took Spain 21 days. It's a pretty small brush that suits the holes of the bluetooth headset sticks well. It doesn't have too much quality, in fact comes something deformed, but to wipe it off dust or anything else that could have gotten caught comes pretty good
This set came in a cute little bag. I am very happy with the supplies.
Cute I love it! I will buy moreeee it came so early! Thank you!!
Delivery to St. Petersburg-month. Here is a set I received. From the bag there was some other garbage. And so like everything is OK.