Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgetz Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetzspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice headphones. Quality assembly. Fast Delivery
The sound quality and microphone are excellent!!! Although during transportation were damaged, but the store compensated for the costs of repair!!!
Качество сборки отличное! Упаковка хоть и была мята, но внутри все целое. Чехол вообще классный! По звуку ждал что будет круче, басов по моему слишком много. Громкость, можно и по более))) А так норм))
До Мурманска за две недели. Покупал со скидками - 3200 р. вышло. Пришли полностью заряженными. Очень удобно сидят на голове. Звучание - супер! Басы хорошо передают. Но тиховаты по блютузу - это факт. Выкручиваешь на полную - и ощущение что хочется ещё добавить громкости, а не как. Ну это тоже на любителя - кто как слушает. Шумодав пока не особо тестил - но по первым ощущениям басы у минимуму сводит. Качество сборки понравилось, не скрипят. Но повторюсь - звук выдают отменный, вылезать из них не хочется. Плюс полноразмерки за 3200 - однозначно рекомендую к покупке! Сопряжения без проблем по блютуз и с андройд и с айфоном.
Great headphones! Delivery just over a month. Packed very well and neatly. Recommend!
I never received the item but the store gave me the refund
Llegó bien aunque el paquete venia abollado pero no afectó al estuche. Es tal y como lo describe, buen material, las almohadillas se adaptan muy bien a los oídos, son suaves y cómodas, probé la cancelación de ruido y notas mejoría, pero no habia ruido suficiente como si vas en un avión o tren, que supongo se notará más. En cuanto a la duración de la batería sólo lo cargué la primera vez y dura bien. Funciona bien con el bluetooth incluso en llamadas de teléfono. Hasta el momento estoy encantada con ellos y los recomiendo.
Seller great, suits for any questions. As for the same earphone highly recommend have very good sound, great bass, well wyciszają. Highly recommend product.
The product is gopd but the waiting time is too long, I receive other products faster even their shipment is small package only.
Good sound, low price, long working time and excellent quality materials. The box was crumpled, but nothing, on the quality of the contained-it did not affect. In general, excellent headphones for their money.
The order was 3 weeks. The sound is cool, no foreign noise is heard, only music is even with a small volume. Checked by two training in the gym-so far no complaints!!! We took the shares. Without shares, the price is overstated!!!
Headphones are excellent, although ambiguous. When connected to a computer through a wire, the sound is almost "like a bucket", but when connected through Bluetooth, the picture changes: excellent powerful bass (not inferior to "блицвольфам NR-1", not a bad middle and top. When you connect through the wire to the Hi-Fi player, the sound on the contrary becomes gorgeous, although a few sukhovat. But it is easily regulated. Bass becomes more tough and aggressive. But here the advantage is over the above "blizwolf", there is no overloading on the bottoms. On a large head they climb back to back, but they sit perfectly, do not fall down even with intensive sports. Ears do not get tired and do not sweat (except for sports) even with a very long wearing (I wear 4-8 hours of roll-no discomfort!)
The quality is 3.5, the sound is the same. But my girl really liked it, for all 5/5, but also ordered for her) the noise works.
Very high quality headphones. I'm buying second, for my parents this time! In the Urals arrived in a couple of days
great. so happy with it. highly recommend.
Headphones are excellent! Sorry long waited for delivery, and the tax had to pay...
Before Smolensk delivered in 3 days. Packing and contents without damage! At the moment, the quality is satisfied. Sound great
It's cool. They work great. Well sound)))
It took a long time for the covid, the shipment did so the next day very well protected and charged, the box came in completely wrinkled but the important thing is the helmets are fine, now I have to test the sound and wireless connection, later Broad
Delivery from Russia, up to SPB 2 days, delivered by IML Courier. At first glance ears fire! The ambushes are very soft. Unfortunately on my huge head are unlikely (. Noumoab works. This money is a great choice.